The power of the consumer has increased significantly in recent years; companies increasingly hear the opinion of consumers. It is a very interesting trend worth analyzing. Everything is due to the arrival of the internet at the end of the 20th century, which supposes a new communication channel between the consumer and the company. A substitute is for the customer service phone, but whose potential goes much further. opinie is the perfect option there.
At the moment, the opinions condition, to a large extent, many of our most habitual decisions. So, before choosing a restaurant, booking a hotel, watching a …